Which example illustrates transactional language?

• A. Writing a letter requesting a refund
• B. Describing a scene
• C. Narrating a personal experience
• D. Editing a poem

Answer: (A)

Transactional language is used when the purpose of the communication is to complete a practical task or exchange—think requests, orders, confirmations, or information needed to finish a transaction. Writing a letter requesting a refund fits this pattern because it has a clear goal: to obtain a refund from the seller. It states the reason briefly, provides necessary details (like order number and purchase date), and makes a direct request in a polite way to move the transaction forward. The other options focus on describing a scene, sharing a personal experience, or editing poetry—activities that prioritize imagery, narration, or revision rather than producing a concrete result in a transaction. Therefore, this example best demonstrates transactional language.