Which term describes an ordered sequence of techniques?

• A. Procedure
• B. Method
• C. Technique
• D. Activity

Answer: (A)

An ordered sequence of steps to complete a task is called a procedure. It lays out each step in the exact order required so the task is performed the same way every time, ensuring consistency and repeatability. A method is a general approach or way of solving a problem, not fixed to a particular sequence. A technique is a specific way of carrying out an individual step within a method. An activity is a single unit of work or task, which may be part of a larger process but does not itself define a fixed sequence.

For example, a procedure for issuing a customer refund would list steps in the exact order: verify the purchase, check the policy, enter the refund, issue the credit, log the action, and confirm with the customer.